Information

Last Updated: 31/05/2026

At DBStores ("[www.dbstores.uk]"), we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

1. Who We Are

We are DBStores. You can contact us regarding your data at:

  • Email: [contactus@dbstores.uk]

  • Address: [10, Claridge Drive, MIlton Keynes, MK10 9BJ]

2. What Information We Collect

When you browse our site, register for an account, or place an order, we collect:

  • Identity & Contact Data: Name, billing address, delivery address, email address, and phone number.

  • Financial Data: Payment details. (Note: We do not store your full credit card details. Payments are securely processed through Stripe.

  • Technical & Usage Data: Your IP address, browser type, and information about how you navigate our website, collected via cookies.

3. Why We Collect This Data

We only use your personal data when the law allows us to. We use it to:

  • Process and deliver your order (including taking payment and arranging shipping).

  • Manage our relationship with you (e.g., notifying you of changes to our terms or replying to your inquiries).

  • Comply with legal obligations (such as keeping financial records for HMRC).

4. Who We Share Your Data With

We do not sell your personal data. We only share it with trusted third parties necessary to run our business:

  • Website Host: Our site is hosted by Webador, which processes data to keep our website functioning securely.

  • Delivery Partners: Couriers Royal Mail / DPD so they can deliver your parcels.

  • Payment Processors: To securely handle your transactions.

5. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. By UK law, we must keep basic information about our customers (including Contact, Identity, and Financial/Transaction Data) for six years after they cease being customers for tax and legal purposes.

6. Your Legal Rights

Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of any incomplete or inaccurate data.

  • Request erasure of your personal data (where there is no good reason for us continuing to process it).

If you wish to exercise any of these rights, please contact us at [contactus@dbstores.uk].